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Terms of Service

Last updated: January 2025

Last updated: January 2025

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of LUNTO BISTRO Store (acesuppliesllc.com), operated by LUNTO BISTRO LLC. By accessing or using our site, placing an order, or creating an account, you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our site.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on our site. By placing an order, you represent that you meet this requirement and that all information you provide is accurate and truthful.

Use of Website

You may use our site for lawful purposes only. You agree not to:

  • Violate any applicable local, state, national, or international law
  • Infringe on the intellectual property rights of LUNTO BISTRO LLC or any third party
  • Attempt to gain unauthorized access to our systems, servers, or user accounts
  • Use automated systems (bots, scrapers) to access or interact with our site without permission
  • Engage in conduct that disrupts, damages, or restricts other users' ability to use our site
  • Upload or transmit viruses or any other malicious code

Account Registration

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.

Products, Pricing & Availability

All prices are listed in U.S. dollars and are subject to change without notice. We make reasonable efforts to display accurate product descriptions, images, and pricing, but we do not warrant that product descriptions or other content on the site are error-free. In the event of a pricing or listing error, we reserve the right to cancel any order placed based on the incorrect information, and we will notify you promptly if this occurs.

Product availability is not guaranteed, and we reserve the right to limit quantities, discontinue products, or refuse or cancel any order at our discretion, including in cases of suspected fraud, suspected reseller activity, or pricing errors.

Orders and Payment

By placing an order, you are making an offer to purchase the selected products subject to these Terms. We reserve the right to accept or decline your order for any reason. Payment is processed securely through PayPal at the time your order is placed. You represent that any payment information you provide is accurate and that you are authorized to use the selected payment method.

Shipping and Risk of Loss

Shipping timeframes and rates are described in our Shipping Policy. Risk of loss and title for products purchased from us pass to you upon delivery of the product to the shipping carrier.

Returns and Refunds

Our return and refund terms are described in detail in our Return & Refund Policy, which is incorporated into these Terms by reference.

Intellectual Property

All content on this site, including text, graphics, logos, product photography, and page layout, is the property of LUNTO BISTRO LLC or its licensors and is protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on our site without our prior written consent.

Third-Party Links

Our site may contain links to third-party websites, including social media platforms and shipping carrier tracking pages. We do not control and are not responsible for the content, privacy practices, or terms of any third-party site. Your use of any linked site is at your own risk and subject to that site's own terms.

Disclaimer of Warranties

Our site and products are provided "as is" and "as available" without warranties of any kind, either express or implied, except as required by applicable law. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, LUNTO BISTRO LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this site or the products purchased through it, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of the site shall not exceed the amount you paid for the order giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless LUNTO BISTRO LLC, its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the site.

Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, USA, without regard to its conflict-of-law provisions. Any disputes arising from these Terms or your use of the site shall be resolved exclusively in the state or federal courts located in Hamilton County, Ohio, and you consent to the personal jurisdiction of such courts.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and LUNTO BISTRO LLC regarding your use of our site.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or applicable law. Continued use of our site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

Reviews and User Content

If you submit a product review, comment, or other content to our site, you grant LUNTO BISTRO LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business, including on product pages and in marketing materials. You represent that any content you submit is your own genuine opinion, based on an actual purchase or experience, and does not violate any third party's rights. We reserve the right to remove any review or content that we determine, in our discretion, to be fraudulent, abusive, or otherwise inappropriate.

Electronic Communications

By using our site or providing your email address, you consent to receive electronic communications from us, including order confirmations, shipping notifications, customer service messages, and — if you opt in — marketing emails. You agree that any notices, agreements, or other communications we send electronically satisfy any legal requirement that such communications be in writing.

Force Majeure

LUNTO BISTRO LLC shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, carrier delays, or disruptions to our supply chain.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of LUNTO BISTRO LLC.

Notices

Any notices required under these Terms may be sent to you at the email address associated with your order or account. Notices to LUNTO BISTRO LLC should be sent to [email protected] or to our mailing address listed below.

Dispute Resolution

We encourage you to contact us first at [email protected] if you have any concern about an order or these Terms — most issues can be resolved quickly and informally through direct communication with our customer service team before any formal dispute process is necessary. If a dispute cannot be resolved informally, it will be handled under the Governing Law and Disputes section above.

No Professional Advice

Any care instructions, sizing guidance, or styling suggestions provided on our site are offered for general informational purposes only and do not constitute professional advice of any kind. You are responsible for following the specific care label instructions included with each garment.

Questions about these Terms? Contact us at [email protected] or call 800-829-4933.