Contact Us
We'd love to hear from you — we respond within 1–2 business days.
Get in Touch
Email: [email protected]
Phone: 800-829-4933
Address: 1602 PLEASANT ST CINCINNATI, OH 45202
Hours: Monday–Friday, 9am–6pm EST. We respond within 1–2 business days.
Quick Answers
How long does order processing take?
Orders are processed within 1–2 business days before shipping.
Can I change or cancel my order?
Yes, contact us within 2 hours of placing your order and we will do our best to accommodate changes.
How do I start a return?
Email us at the address below with your order code — we will guide you through our 30-day return process.
What if my item arrives damaged?
Contact us within 7 days with a photo of the damage and we will send a replacement or full refund.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express, and Discover via secure PayPal checkout.